Privacy policy
PRIVACY POLICY
Last updated: July 14, 2026
1. Data Controller
This Privacy Policy governs the processing of personal data collected through sailinguest.com.
The data controller is:
- Sea Nomads LLC
- Trade name: Sailinguest
- Lincoln Road, Suite 708
- Miami Beach, Florida 33139
- United States
- Email: legal@sailinguest.com
2. Our Commitment
At Sailinguest, we understand that trust is essential when booking a sailing experience.
We process personal data transparently, only for necessary purposes, and apply reasonable measures to protect it.
- We do not sell databases or personal data.
- We do not send unsolicited advertising.
- We do not use your data for purposes other than those described in this Policy.
3. When Do We Collect Your Data?
We may collect information when you:
- Browse sailinguest.com.
- Submit a contact form.
- Request boat availability.
- Request a quote.
- Begin the booking process.
- Book an experience.
- Contact us by email.
- Communicate with our team.
4. What Data Do We Collect?
Depending on the service requested, we may process the following information:
Contact Information
- First and last name.
- Email address.
- Phone number.
- Country of residence.
Request Information
- Destination.
- Preferred dates.
- Number of passengers.
- Type of experience.
- Estimated budget.
- Preferences provided by the user.
Booking Information
When an inquiry progresses to a booking, we may request additional information, such as:
- Passenger identification information.
- Ages of any minors.
- Dietary restrictions.
- Information relevant to the safety of the activity.
We will only request information that is necessary to properly organize the experience.
5. Sensitive Personal Data
As a general rule, Sailinguest does not request special categories of personal data.
However, users may voluntarily provide information concerning:
- Pregnancy.
- Allergies.
- Reduced mobility.
- Medical conditions relevant to sailing.
- Other safety-related circumstances.
This information will only be used to assess whether the experience is suitable and to share it with the Charter Provider when necessary to protect passenger safety.
It will never be used for commercial purposes.
6. Data We Do Not Collect
Sailinguest does not store:
- Complete credit or debit card numbers.
- Card security codes.
- Banking credentials.
- Biometric data.
- Information concerning political beliefs, religion, or sexual orientation.
Payments are processed through secure third-party platforms.
7. How We Use Your Data
We use personal data to:
- Respond to inquiries.
- Prepare quotes.
- Request availability from Charter Providers.
- Manage bookings.
- Facilitate communication between customers and Charter Providers.
- Send confirmations.
- Process payments when applicable.
- Issue documentation relating to our intermediary services.
- Provide customer support.
- Prevent fraud.
- Comply with legal obligations.
- Improve the operation of the platform using aggregated statistics.
We will not use your data to send marketing communications unless you expressly authorize us to do so in the future.
8. Legal Basis for Processing
Depending on the circumstances, we process personal data on the following legal grounds:
| Purpose | Legal basis |
|---|---|
| Responding to inquiries | User consent |
| Managing bookings | Performance of a contract or steps taken before entering into a contract |
| Providing customer support | Legitimate interests |
| Preventing fraud | Legitimate interests |
| Meeting tax and accounting obligations | Legal obligation |
9. Who We Share Your Data With
We only share information when necessary to provide the requested service.
Charter Providers
When you request a booking, we may provide the Charter Provider with the information required to assess availability and organize the experience.
This will typically include:
- Name.
- Email address.
- Phone number.
- Number of passengers.
- Dates.
- Preferences provided by the user.
Each Charter Provider will act as an independent data controller with respect to the information required to provide the booked experience.
Stripe
When payments are made online, they will be processed by Stripe or whichever payment provider Sailinguest uses at that time.
Sailinguest does not have access to complete credit or debit card details.
Technology Service Providers
We may use service providers for:
- Website hosting.
- Spam protection.
- Website analytics.
- Cookie consent management.
- Email delivery.
- Secure information storage.
These providers will only have access to the data necessary to provide their services.
10. International Data Transfers
Sea Nomads LLC is established in the United States.
As a result, some personal data may be processed outside the European Economic Area.
Certain technology providers used by Sailinguest may also process information in different countries.
When the General Data Protection Regulation (GDPR) applies, these international transfers will be carried out using legally valid mechanisms, including adequacy decisions, Standard Contractual Clauses, or other safeguards recognized under applicable law.
11. Data Retention
We will retain personal data only for as long as necessary to:
- Respond to inquiries.
- Manage bookings.
- Comply with legal obligations.
- Address potential claims.
- Meet tax and accounting obligations.
Once the applicable retention periods have expired, the data will be deleted or anonymized whenever possible.
12. Security
We apply reasonable technical and organizational measures to protect personal data against:
- Unauthorized access.
- Loss.
- Alteration.
- Destruction.
- Improper disclosure.
However, no system connected to the internet can guarantee absolute security.
13. User Rights
When European data protection laws apply, users may exercise the following rights:
- Access.
- Rectification.
- Erasure.
- Objection.
- Restriction of processing.
- Data portability.
Requests may be sent to:
legal@sailinguest.com
We will respond within the time limits established by applicable law.
14. Minors
Sailinguest’s services are intended for adults.
If we discover that we have collected a minor’s personal data without the required authorization, we may delete it.
15. Cookies
The use of cookies is governed by our Cookie Policy.
Non-essential cookies will remain disabled until the user provides consent whenever required by law.
16. Changes to This Policy
We may update this Privacy Policy to reflect:
- Changes in applicable law.
- The introduction of new services.
- New service providers.
- Technical improvements.
- Changes to how Sailinguest operates.
The current version will always be the version published on sailinguest.com.
17. Contact
For any privacy-related questions, please contact:
- Sea Nomads LLC
- Sailinguest
- Lincoln Road, Suite 708
- Miami Beach, Florida 33139
- United States
- legal@sailinguest.com